Help and contact
Support for Nemapp happens inside the app, where we can see your account securely. Open the Nemapp app, go to your profile, then Help.
Testers
Use Help in the app or in the web dashboard settings. On iPhone, open any transaction and tap Report an issue.
Everyone else
Nemapp isn't open to the public yet, so there's no account to support. Public contact details will be listed here before launch.
Questions
Can I open an account?
Not yet. Nemapp is in private testing and isn't taking applications. Availability will be announced on this site.
Is Nemapp a bank?
No. Nemapp is a financial technology company. Before accounts open, we will publish which bank holds customer money and what that means for you.
Who will Nemapp be available to?
Nemapp is being built for people and businesses in the United States. It is not offered outside the US.
Does Nemapp offer cards?
Not today. There is no Nemapp card program.
Can I send money abroad or exchange currencies?
No. International transfers and currency exchange are not offered.
Can I invest with Nemapp?
No. Nemapp does not offer investing or trading.
Does Nemapp charge fees?
Fees will be published in a fee schedule before accounts open. Nothing is charged during testing.
Where are the terms and privacy policy?
They are being finalized and will be published in the Legal center before launch.